Mission Statement

Veterans Advisory Council of Los Angeles

The Veterans Advisory Council of Los Angeles stands committed to veteran representation, research, resources, readiness, and resupply — restoring purpose, dignity, and structure across the 12 most critical issues facing Greater Los Angeles.

We stand as a force of stability, resilience, and unity for every veteran in our region.

We advance solutions grounded in strength, guided by peace, and driven by the unwavering belief that every veteran deserves safety, respect, and opportunity.

Veterans First. Housing Always. Respect Given. Dignity Shared.

Your daily struggles are felt. Your victories are celebrated — together.

We rise with you. We stand with you. We serve with you.

Short Mission Statement

Committed to representation, research, resources, readiness, and resupply — restoring purpose, dignity, and structure for veterans across Greater Los Angeles.

Veterans First. Housing Always. Respect Given. Dignity Shared.

Tagline / Motto Versions

Option A — Strong & Direct

Veterans First. Housing Always. Respect Given. Dignity Shared.

Option B — Strength & Peace

Strength in Service. Dignity in Action. Veterans Always First.

Option C — Advisory Council Identity

Representation. Readiness. Resilience. For Every Veteran in Los Angeles.

Mission

To advance veteran representation, research, resources, readiness, and resupply — restoring purpose, dignity, and structure across the 12 most urgent issues impacting veterans in Greater Los Angeles.

Vision

A Los Angeles where every veteran stands supported, housed, respected, and empowered — with their service honored, their needs met, and their future strengthened.

Our Values

Veterans First

Every decision begins with the veteran.

Housing Always

Stability is the foundation of dignity.

Respect Given

Every veteran is seen, heard, and valued.

Dignity Shared

We rise together, never alone.

Readiness & Resupply

We ensure veterans have what they need to stand strong.

Purpose Restored

We honor the mission by restoring structure, meaning, and opportunity.

Unity in Victory

Your struggles are felt. Your victories are celebrated — together.

Our Mission

The Veterans Advisory Council serves as America's largest platform empowering veterans to make their voices heard loud and clear on issues that matter most.

We collect, document, and amplify veteran concerns regarding VA healthcare quality, mental health services, HUD-VASH housing, case management, property management issues, appointment wait times, Federal Whistleblower Protection Act compliance, VA OIG complaints, housing authority oversight, education benefits, employment services, and more.

Through collective advocacy, data-driven insights, and direct engagement with policymakers, we work to ensure every veteran receives the care, benefits, and respect they have earned through their service.

1M+

Complaints Filed

50K+

Active Members

500+

Policy Changes

48

States Active

Our Values

Integrity

We operate with complete transparency and honesty in all our advocacy work.

Accountability

We hold ourselves and institutions accountable to the veterans we serve.

Transparency

We believe in open communication and making information accessible to all.

Compassion

We approach every veteran's concern with empathy and understanding.

Official Governance Structure

NVAC Organizational Framework

Built on bylaw-aligned principles with 50/50 gender parity and multi-racial representation.

Core Values (The NVAC Decagon)

1

Integrity & Accountability

Operating with the care an ordinarily prudent person would exercise.

2

Transparency

Prominent public disclosure of all governance documents.

3

Radical Inclusivity

Strict non-discrimination across all protected categories.

4

Service Before Self

Prioritizing the collective mission over individual gain.

5

Economic Empowerment

Driving veteran success in the modern marketplace.

6

Unwavering Advocacy

Being the loudest voice for those who cannot speak.

7

Strategic Collaboration

Building bridges, not silos.

8

Ethical Leadership

Continuous monitoring of conflicts of interest.

9

Compassionate Leadership

Leading with empathy born from shared sacrifice.

10

Legacy

Building a foundation that serves the next generation of heroes.

Chain of Command (25 Members)

50/50 Gender Parity | Multi-Racial Representation

Top 10 Daily Service Focus

1

Healthcare Navigation

Streamlining VAMC and specialist care access.

2

Legal Defense

Assistance with disability claims and discharge upgrades.

3

Executive Mentorship

High-level networking for veteran transitions.

4

Mental Health Resilience

Peer-led support and clinical research intervention.

5

Legislative Reform

Drafting pro-veteran policy at the local and state levels.

6

Crisis & HUD-VASH Integration

Immediate housing stabilization and federal voucher support.

7

Spiritual Counseling

Holistic wellness and moral injury recovery.

8

Small Business Incubation

Capital access and strategy for entrepreneurs.

9

Educational Pathing

Maximizing GI Bill and vocational training.

10

Public Information

Maintaining transparency via the Governance web portal.

Operation & Compliance Guides

Bylaw-Aligned Governance

Governance

p. 1

All corporate powers are exercised by the Board of Directors (minimum 3 members).

Conflict of Interest

pp. 2, 4

Members have a continuing duty to disclose potential conflicts and must abstain from voting on such matters.

Meeting Schedule

p. 10

Regular meetings held at least quarterly; Annual Meeting held every October.

Attendance Policy

p. 5

Missing 3 consecutive meetings or 40% of meetings in a year results in automatic resignation.

Financial Integrity

p. 12

All checks over $5,000 require two signatures (Chair, Treasurer, or CEO).

Audits

p. 9

An independent audit of financial transactions is conducted annually.

Research & Development

Multi-Level Problem Areas & Active Engagement

We focus on research, development, innovations, and community outreach engagement to address the most pressing challenges facing veterans today.

Top 10 Problems for Homeless Veterans

Los Angeles County Focus Area

Top 5 Veteran Advisory Councils

California State Leadership

Most Promising Innovations

National Best Practices

Priority Street Needs

Direct Outreach Priorities

1

Security & Safety

Protection of belongings while at appointments

2

Hygiene Services

Access to showers and laundry facilities

3

Dumpsters & Trash Removal

Maintaining environment to avoid city sweeps

4

Communication

Phone charging and internet access to track housing status

5

Pet Support

Food and veterinary care for companion animals

Our Mission Approach

For our Los Angeles foundation, outreach and getting out of the officeis highly recommended. LA's current strategy, Pathway Home, prioritizes encampment-based outreach to build trust before moving people indoors. Weekly supplies are vital for survival, but should be used as a hook for case management. Rights and eviction prevention is critical—it is much cheaper to stop an eviction than to re-house a veteran.

Leadership Team

Our leadership team brings decades of military experience and a deep commitment to serving fellow veterans.

JM

James Mitchell

Executive Director

U.S. Army (Ret.)

24 years of service

SR

Sarah Rodriguez

Director of Advocacy

U.S. Navy (Ret.)

18 years of service

MT

Michael Thompson

Policy Director

U.S. Marine Corps (Ret.)

20 years of service

PW

Patricia Williams

Community Outreach

U.S. Air Force (Ret.)

16 years of service

Our Journey

2018

Founded

Veterans Advisory Council established by a group of veterans committed to change.

2019

First 10,000 Complaints

Reached our first major milestone in documenting veteran concerns.

2020

National Recognition

Recognized by Congress for our advocacy work during the pandemic.

2022

500,000 Voices

Half a million veterans joined our platform to share their experiences.

2024

1 Million Strong

Surpassed one million complaints, making us America's largest veteran advocacy database.

Join Our Mission

Be part of the movement to improve veteran services. Your voice matters.